Brighton and Hove Volunteer SearchDetails of Opportunity

Welfare Rights Adviser with Terrence Higgins Trust


About this volunteering opportunity

Welfare Rights Volunteers support individuals living with HIV to claim the right benefits and manage changes in the benefit system that threaten their entitlements. This kind of support makes a huge difference to the day to day lives, long term health and wellbeing of people with HIV. Excellent training will support you to work as an adviser from form filling to appeal representation and has helped many gain employment in the sector. Volunteers help people with HIV to communicate physical and mental health problems in writing, solicit medical evidence from health professionals to build and support a case for benefit. This is an extremely valuable and rewarding role that does however require commitment.

About this organisation

Terrence Higgins Trust is a national charity supporting people with HIV and promoting sexual health. We are looking for volunteeers to support our services users in advocacy and form filling.We support volunteers to challenge DWP decisions and take cases through to Appeal. We provide training and supervision for volunteers. Many individuals go on to gain paid work in the sector. This is a demanding but rewarding role.

Induction, training and support offered with this opportunity

Volunteers are required to attend a two day induction to the charity followed by specialist training. The training is in key benefits primarily at this time Personal Independence Payments and Employment and Support Allowance. This includes 3 half day training workshops that may be repeated supplemented by training on other benefits provided in-house and accessed through partner agencies principally BHCC Welfare Rights Unit benefits training. Volunteers have 121 supervison and attend team meetings.

Skills or experience needed for this opportunity

Excellent written and verbal communication skills, accuracy and attention to detail, to have a clear understanding of the importance and need for confidentiality and personal and professional boundaries. Volunteers are expected to support claimants with form filling but also take on reconsideration and appeal work.

The contact person for this opportunity is Simone Howard , 01273 764200

  • Expenses are paid for this opportunity.
  • This opportunity is NOT fully wheelchair accessible.
  • Assistance with childcare is NOT available for this opportunity.

Time Monday Tuesday Wednesday Thursday Friday Saturday Sunday



  • people with health problems
  • volunteering as part of a team
  • advocacy/advice
Brighton and Hove volunteer search is a free service provided by Community Base. We can't check all the information given to us by groups looking for volunteers and therefore can't be responsible for the accuracy of the above information or the suitability of this volunteering opportunity for you. If you find out that any of the above information is not correct please let us know.